IOSHQ Certificate and Credential Records Policy
The IOSHQ certificate and credential records policy explains how applicable program completion records, certificate information, credential integrity and verification are supported by the Institute.
IOSHQ credentials should accurately represent the learner, completed program and applicable institutional record associated with successful completion.
About the IOSHQ Certificate and Credential Records Policy
The IOSHQ certificate and credential records policy establishes general principles for maintaining applicable educational completion records and supporting the integrity of certificates and credentials associated with IOSHQ programs.
Credential records are intended to provide an institutional connection between the learner, the applicable program, successful completion and the information represented by the credential.
What an IOSHQ Credential Record Represents
An applicable IOSHQ credential should correspond with the educational record associated with successful completion of the relevant program.
Learner Identity
Credential information should correspond with the learner identity associated with the applicable educational record.
Program Information
The credential should identify or correspond with the IOSHQ program represented by the completion record.
Successful Completion
Applicable credentials are connected to successful completion of the requirements established for the relevant program.
Credential Records Follow Program Completion
Enrollment in an IOSHQ program does not by itself establish successful completion or entitlement to an applicable completion credential.
Learners must satisfy the learning, assessment and other requirements applicable to their program before successful completion can be recorded.
Learn
Engage with the educational content and applicable learning activities.
Practice
Develop understanding through the applicable learning process and professional context.
Assess
Complete applicable assessment requirements according to IOSHQ academic expectations.
Complete
Satisfy the applicable requirements established for successful program completion.
Verify
Check applicable credential information through the IOSHQ verification system.
Maintaining Reliable Credential Records
Credential integrity depends on accurate learner information, valid program completion records and responsible institutional recordkeeping.
Accurate Identity
Learner identity information should accurately correspond with the individual associated with the educational record.
Completion Evidence
Applicable credential records should be supported by the relevant program completion information.
Record Protection
Appropriate administrative and technical practices support the reliability of institutional credential information.
Responsibility for Accurate Credential Information
Learners are responsible for providing accurate identity and enrollment information. The information supplied during enrollment may affect how the learner’s educational and credential records are maintained.
Learners should review relevant information and contact IOSHQ if they identify an apparent error in an applicable credential record.
Provide Accurate Details
Enrollment information should accurately identify the learner associated with the educational record.
Review Your Information
Learners should review applicable information and identify apparent errors as early as reasonably possible.
Report an Error
Contact IOSHQ where a credential or completion record appears to contain inaccurate information.
Requesting a Credential Record Correction
If a learner believes an applicable IOSHQ credential record contains an error, the learner may contact IOSHQ and provide sufficient information for the record to be identified and reviewed.
Identify
Identify the credential, program or completion record that requires review.
Explain
Clearly explain the information believed to be inaccurate.
Support
Provide relevant information reasonably necessary to support review of the requested correction.
Review
IOSHQ reviews the applicable educational and credential information.
Update
Where a correction is established as appropriate, the applicable record may be updated.
Verify an IOSHQ Credential
Applicable IOSHQ credential information can be checked through the Institute’s online credential verification portal.
Using IOSHQ Credential Verification
Credential verification provides a way to check applicable information associated with an IOSHQ credential record.
Verification should be based on the information displayed by the official IOSHQ credential verification system rather than an image, copy or representation of a certificate alone.
Check the Record
Use the official verification system to check applicable credential information.
Review the Details
Compare the information displayed by the verification system with the credential presented.
Use the Official Portal
Verification should be conducted through the official IOSHQ credential verification portal.
Credential Verification for Employers and Organizations
Employers, clients and other organizations may use the IOSHQ verification system to check applicable credential information presented by an individual.
Verification confirms the applicable information available in the IOSHQ credential record. Organizations remain responsible for determining whether a credential satisfies their own employment, contractual, project or other requirements.
Responsible Use of IOSHQ Certificates and Credentials
An IOSHQ credential should be represented accurately and only in relation to the individual, program and completion record to which it applies.
Personal Credential
A credential should not be represented as belonging to a person other than the individual associated with the applicable record.
Accurate Representation
Credential information should not be altered or represented in a way that materially misstates the underlying educational record.
No Misrepresentation
IOSHQ credentials should not be used to imply qualifications, licenses, permissions or external recognition that the credential does not establish.
Altered, Misused or Questionable Credentials
Where IOSHQ becomes aware of an apparently altered, improperly represented or otherwise questionable credential, the Institute may review the applicable institutional record and circumstances.
The official credential record maintained by IOSHQ and information available through the verification system should be used when determining the status of an applicable credential.
What an IOSHQ Credential Does Not Automatically Establish
An IOSHQ educational credential represents the applicable IOSHQ program and completion record. It does not automatically establish a professional license, statutory authorization or universal acceptance by employers, regulators, licensing bodies or other third parties.
Individuals and organizations should confirm requirements relevant to their intended purpose directly with the responsible employer, client, authority or other organization.
Personal Information in Credential Records
Credential and completion records may contain personal information necessary to identify the learner, administer the educational record and support applicable verification.
Personal information associated with credential records should be handled consistently with legitimate institutional purposes and the IOSHQ privacy policy.
Academic Integrity and Credential Credibility
Credible credential records depend on credible educational processes. Academic integrity, appropriate assessment and reliable completion decisions support confidence in the information represented by an IOSHQ credential.
Learning
Educational participation provides the foundation for the applicable program learning process.
Assessment
Applicable assessment supports decisions concerning whether relevant program requirements have been met.
Credential
The applicable credential connects successful completion with the corresponding institutional record.
Policies Supporting Credential Integrity
Certificate and credential records operate within the wider IOSHQ framework for assessment, academic integrity, privacy and learner responsibility.
Assessment & Completion
Review the educational and assessment process supporting successful program completion.
Academic Integrity
Review learner responsibilities concerning authentic academic work and assessment integrity.
Privacy Policy
Review information concerning personal data, learner information and institutional records.
IOSHQ Certificate and Credential Records Policy FAQ
Review common questions about IOSHQ certificates, completion records, corrections and credential verification.
The IOSHQ certificate and credential records policy explains general principles for maintaining applicable program completion records, supporting credential integrity and providing credential verification.
No. Applicable credentials follow successful completion of the learning, assessment and other requirements established for the relevant program.
Applicable credential information can be checked through the official IOSHQ online credential verification portal at certify.ioshq.com.
Contact IOSHQ and identify the applicable credential or record, explain the apparent error and provide relevant information that may assist review.
Employers and other organizations may use the IOSHQ verification system to check applicable credential information. They remain responsible for determining whether the credential meets their own requirements.
No. An IOSHQ educational credential does not automatically establish a professional license, statutory authorization or universal acceptance by an employer, regulator or licensing body.
Check an IOSHQ Credential Record
Use the official IOSHQ credential verification portal to check applicable credential information and confirm the institutional record associated with a credential.