IOSHQ LEARNER SUPPORT

IOSHQ Learner Support for Your Professional Learning Journey

IOSHQ learner support helps learners understand program selection, learning expectations, assessment, completion, certificates and credential verification.

Whether you are beginning occupational safety and health education or continuing your professional development, this page provides guidance for navigating your learning journey with IOSHQ.

LEARNER INFORMATION

IOSHQ Learner Support Before, During and After Your Program

IOSHQ learner support is intended to help learners understand their educational pathway from initial program selection through learning, assessment and completion.

Before enrolling, learners should review the purpose, duration, subject area and applicable requirements of the program they are considering. During learning, attention should be given to program instructions, educational content and assessment requirements.

After successfully meeting applicable completion requirements, learners should retain their program and credential information for future reference and verification where applicable.

Choose Carefully

Select a program according to your learning needs, professional responsibilities, industry and intended purpose.

Understand Requirements

Review the learning and assessment requirements associated with your selected program before beginning.

Complete Your Program

Follow applicable program requirements through learning, assessment and successful completion.

BEFORE YOU BEGIN

Choose the Right Occupational Safety and Health Program

Effective learner support begins before enrollment. Selecting an appropriate program requires understanding what you want to learn and why you need the education.

Your Role

Consider whether your current responsibilities are primarily employee, supervisory, specialist, management, professional or training related.

Your Objective

Identify whether you need foundational education, broader professional development or focused learning in a particular subject area.

Your Industry

Consider whether broad occupational safety and health education or an industry-focused pathway is more appropriate for your working environment.

External Requirements

If you require training for an employer, regulator, licensing body, contract or professional requirement, confirm the applicable requirements before enrollment.

PROFESSIONAL LEVELS

Find Learning Appropriate to Your Professional Development

IOSHQ organizes professional development across six levels. These levels describe educational and professional-development pathways and should not be interpreted as regulated licenses.

Employee

Foundational learning for people developing workplace safety and health awareness.

Supervisor

Development relevant to people supervising work and supporting workplace safety activities.

Specialist

Focused development within particular safety, health, risk, quality or technical subjects.

Manager

Broader learning relevant to management responsibilities, systems and organizational controls.

Professional

Extended occupational safety and health learning across broader professional subject areas.

Trainer

Professional development relevant to occupational safety and health education and training activities.

LEARNING JOURNEY

Your IOSHQ Learning Journey

The IOSHQ learning journey connects structured education with application, assessment, completion and applicable credential verification.

01

Learn

Work through structured educational content relevant to your selected program.

02

Practice

Connect learning with workplace hazards, controls, responsibilities and practical situations.

03

Assess

Complete the assessments or other learning requirements applicable to your program.

04

Complete

Meet the defined requirements associated with successful program completion.

05

Verify

Confirm applicable IOSHQ completion records through the credential-verification system.

ASSESSMENT

Understanding IOSHQ Assessment and Completion

Assessment forms part of the educational process for applicable IOSHQ programs. Its purpose is to provide a structured means of determining whether applicable learning requirements have been met.

The type and scope of assessment can differ according to the program. Learners should therefore review and follow the requirements associated with their particular course or program.

Follow Instructions

Review the applicable learning, assessment and completion instructions for your program.

Demonstrate Learning

Complete applicable assessments, knowledge checks, examinations, activities or other requirements associated with the program.

Meet Completion Requirements

Successful completion depends on meeting the applicable requirements established for the selected program.

ACADEMIC INTEGRITY

Your Responsibilities as an IOSHQ Learner

Academic integrity supports the credibility of learning, assessment and completion records. Learners are expected to participate responsibly and follow applicable program and assessment requirements.

Own Your Learning

Engage with program content and learning activities responsibly.

Protect Assessment Integrity

Applicable assessment work should appropriately represent your own learning and participation.

Follow Requirements

Follow applicable academic, assessment and program requirements throughout your learning journey.

CERTIFICATES & RECORDS

After Successfully Completing Your IOSHQ Program

Learners who successfully meet the applicable requirements of an IOSHQ program may receive the completion documentation associated with that program.

Keep your certificate or completion information secure and retain the details needed for future reference. Where an applicable IOSHQ credential can be verified online, the verification portal provides a direct way to confirm the corresponding record.

Completion Documentation

Applicable completion documentation records successful completion of the relevant IOSHQ educational program.

Keep Your Records

Retain your program and credential information for future professional, organizational or verification needs.

Verify a Credential

Applicable IOSHQ credentials can be checked using the Institute’s online credential-verification portal.

GETTING SUPPORT

When to Contact IOSHQ Learner Support

If you need assistance with information that cannot be resolved through the relevant program guidance, contact IOSHQ with enough information for your enquiry to be understood and reviewed.

Program Questions

Ask for clarification when you need additional information about an IOSHQ program before making an enrollment decision.

Learning Questions

Seek assistance when you require clarification about applicable learning instructions or program requirements.

Completion & Records

Contact IOSHQ when you have an appropriate enquiry relating to completion information or an applicable learner record.

LEARNER FAQ

IOSHQ Learner Support Frequently Asked Questions

Consider your current role, professional-development objectives, industry and the purpose for which you need the education. Compare the available IOSHQ programs and review the information for the program you are considering.

The IOSHQ learning journey is Learn, Practice, Assess, Complete and Verify. Applicable requirements vary by program.

Applicable IOSHQ programs may include assessments, examinations, knowledge checks, activities or other defined requirements. Learners should review the requirements of their particular program.

Applicable IOSHQ credentials can be checked through the Institute’s online credential-verification portal at certify.ioshq.com.

Learners who need assistance with an appropriate program, learning or completion enquiry can contact IOSHQ through the Institute’s contact page.

Requirements vary by employer, jurisdiction, regulator, profession and intended purpose. If a specific license, approval, contractual requirement or regulatory standard applies, confirm the applicable requirement with the relevant organization before enrollment.

IOSHQ LEARNER SUPPORT

Ready to Begin Your Learning Journey?

Explore IOSHQ occupational safety and health programs or contact learner support if you need additional information before choosing your next professional-development pathway.