TERMS & CONDITIONS

IOSHQ Terms and Conditions

These IOSHQ terms and conditions govern access to and use of the Institute’s website, educational information, learner services and other applicable IOSHQ services.

By accessing or using applicable IOSHQ services, users are responsible for reviewing and complying with the terms relevant to their interaction with the Institute.

GENERAL TERMS

About These IOSHQ Terms and Conditions

These IOSHQ terms and conditions apply to the use of the IOSHQ website and, where relevant, educational information, learner services, credential services and other services provided by The Institute of Occupational Safety, Health and Quality Management.

Additional terms, requirements or policies may apply to particular programs, transactions or services. Where additional conditions are presented for a specific service, users should review those conditions before proceeding.

WEBSITE USE

Use of the IOSHQ Website

The IOSHQ website provides institutional, educational, program, accreditation, learner and related information. Users should access and use website services responsibly and for lawful purposes.

Lawful Use

Users should access IOSHQ websites and online services only for lawful purposes and in a manner that does not interfere with their operation.

System Integrity

Users must not intentionally interfere with, damage, circumvent or attempt unauthorized access to IOSHQ websites, systems, accounts or records.

Responsible Conduct

Users are responsible for their conduct when submitting information, communicating with IOSHQ or using applicable online services.

EDUCATIONAL INFORMATION

Programs and Educational Services

IOSHQ publishes information concerning its educational programs and professional development activities. Program information should be reviewed together with any applicable enrollment, assessment, completion or other requirements.

IOSHQ may update educational content, program structures, administrative processes or related information where appropriate. Any requirements applicable to a learner should be determined from the information relevant to that learner’s program and enrollment.

LEARNER RESPONSIBILITIES

Responsibilities When Using IOSHQ Educational Services

Learners are responsible for providing accurate information, following applicable program requirements and maintaining appropriate academic conduct throughout their educational journey.

Accurate Information

Learners should provide accurate and current information where required for enrollment, educational administration and credential records.

Program Requirements

Learners are responsible for reviewing and meeting applicable learning, assessment and completion requirements.

Academic Integrity

Learning and assessment activities should be completed in accordance with applicable IOSHQ academic integrity expectations.

PROGRAM SELECTION

External Requirements and Program Suitability

Users are responsible for determining whether an IOSHQ program is suitable for their intended purpose before enrollment.

Employer, client, industry, project, regulatory, licensing or other requirements may vary. Where a program is being considered for a particular external purpose, the learner or organization should independently confirm the applicable requirements with the relevant employer, client, authority or other responsible body.

Employer & Client

Confirm requirements established by an employer, client or contracting organization before selecting education for a specific workplace purpose.

Industry & Project

Industry environments and individual projects may establish training, qualification or competency requirements independently of IOSHQ.

Regulatory & Licensing

Where education is intended for a regulated or licensing purpose, applicable requirements should be confirmed with the relevant authority.

ASSESSMENT

Assessment and Program Completion

Successful enrollment does not by itself establish successful program completion. Learners must meet the applicable requirements associated with their selected program.

Where assessment forms part of a program, learners are responsible for completing applicable assessment activities according to the requirements provided and maintaining academic integrity throughout the process.

01

Learn

Engage with the applicable educational content and learning requirements.

02

Practice

Develop understanding through applicable learning and professional context.

03

Assess

Complete applicable assessment requirements in accordance with academic expectations.

04

Complete

Meet the applicable requirements established for successful program completion.

05

Verify

Check applicable completion records through the IOSHQ credential verification system.

CREDENTIALS

Certificates and Credential Records

An IOSHQ certificate or other applicable completion record relates to the educational program and completion requirements represented by that record.

Credentials must not be altered, misrepresented or used in a manner that creates a false impression concerning the program completed, the credential holder, IOSHQ, accreditation or any external recognition.

Accurate Representation

Credential holders should describe an IOSHQ credential accurately and consistently with the educational record issued.

No Misrepresentation

IOSHQ credentials must not be modified or represented in a way that materially misstates their nature, scope or holder.

Verification

Applicable credential records may be checked through the IOSHQ online credential verification service.

CREDENTIAL VERIFICATION

Verify an IOSHQ Credential

Applicable IOSHQ credential information can be checked through the Institute’s online credential verification portal.

Verify a Credential
ACCREDITATION

Accreditation and External Recognition

Information concerning IOSHQ institutional accreditation should be interpreted according to the scope and information provided by the relevant accrediting organization.

Accreditation does not establish that every IOSHQ program or credential will satisfy every employer, client, regulator, licensing body or other third-party requirement. Users remain responsible for confirming requirements relevant to their intended use.

INTELLECTUAL PROPERTY

IOSHQ Content and Intellectual Property

Website content, educational materials, designs, graphics, names, marks, documents and other materials made available by IOSHQ may be protected by applicable intellectual property rights.

Access to IOSHQ content does not transfer ownership of intellectual property rights to the user. Unless permission is provided or applicable law permits otherwise, users should not reproduce, distribute, publish, sell, modify or commercially exploit protected IOSHQ materials without authorization.

Educational Materials

Learning materials are provided for their intended educational use and remain subject to applicable intellectual property rights.

Website Content

Text, graphics, designs and other original website content may not be reproduced or commercially exploited without appropriate permission.

IOSHQ Identity

IOSHQ names, branding and institutional identity must not be used in a way that falsely suggests authorization, endorsement, partnership or affiliation.

ACCOUNTS & ACCESS

User Accounts and Access Credentials

Where an IOSHQ service requires an account or other access credentials, users are responsible for maintaining appropriate control over their access information and for using the service only as authorized.

Account Security

Users should take reasonable steps to protect passwords, access credentials and other account information.

Authorized Access

Accounts and protected services should be accessed only by the person or organization authorized to use them.

Security Concerns

Suspected unauthorized access or misuse of an IOSHQ account or service should be reported to the Institute where appropriate.

INFORMATION & RELIANCE

Educational Information Is Not a Substitute for Site-Specific Requirements

IOSHQ educational and website content is provided for educational and informational purposes within the context in which it is presented.

Occupational safety and health requirements can depend on specific hazards, workplaces, jurisdictions, employers, projects and regulatory frameworks. IOSHQ website or educational content should not be treated as a substitute for applicable laws, regulations, professional advice, workplace risk assessment or site-specific safety requirements.

THIRD-PARTY SERVICES

External Websites, Platforms and Services

IOSHQ websites may contain links to or interact with third-party websites, platforms or services. External services are operated independently and may be subject to their own terms, policies and practices.

The presence of an external link does not by itself establish endorsement, accreditation, partnership or responsibility for the content or operation of the external service.

AVAILABILITY

Website and Service Availability

IOSHQ may maintain, update, modify or temporarily interrupt website functions and online services as required for operational, technical, security or administrative reasons.

Continuous or uninterrupted availability of every website feature, portal or online service cannot be guaranteed.

RESPONSIBILITY

Limitations and User Responsibility

To the extent permitted by applicable law, IOSHQ is not responsible for decisions made solely on the basis of website information where users have failed to verify requirements relevant to their particular employment, regulatory, licensing, project or professional circumstances.

Nothing in these terms is intended to exclude or restrict any right, obligation or liability that cannot lawfully be excluded or restricted.

POLICY FRAMEWORK

Related IOSHQ Policies and Information

These terms should be read together with other applicable IOSHQ policies and institutional information where relevant.

Privacy Policy

Review how IOSHQ handles personal information, learner records, website information and privacy enquiries.

Academic Integrity

Understand expectations relating to learner responsibility, authentic work and assessment integrity.

Assessment & Completion

Review the relationship between assessment requirements, academic responsibility and successful program completion.

CHANGES

Changes to These IOSHQ Terms and Conditions

IOSHQ may revise these terms and conditions when services, institutional practices, technologies or applicable requirements change.

The version published on the IOSHQ website should be reviewed periodically for the current terms applicable to use of the website and relevant services.

TERMS FAQ

IOSHQ Terms and Conditions FAQ

These terms address general conditions relating to IOSHQ website use, educational services, learner responsibilities, credentials, intellectual property and applicable online services.

No. Learners must meet the applicable learning, assessment and completion requirements associated with their selected program.

Requirements vary. Learners and organizations should independently confirm applicable employer, client, industry, project, regulatory or licensing requirements before selecting a program for a specific purpose.

IOSHQ materials may be protected by intellectual property rights. Unless permission is provided or applicable law permits otherwise, protected materials should not be reproduced, distributed or commercially exploited without authorization.

No. Credentials should be represented accurately and should not be altered or used to create a materially false impression concerning the credential, holder, program, accreditation or external recognition.

Use the IOSHQ Contact page to submit an enquiry concerning these terms or an applicable IOSHQ service.

QUESTIONS ABOUT THESE TERMS?

Contact IOSHQ

Contact the Institute if you require information concerning these IOSHQ terms and conditions or an applicable IOSHQ service.