Website & Online Services

IOSHQ Acceptable Use Policy

The IOSHQ Acceptable Use Policy defines appropriate use of IOSHQ websites, online services, digital systems and user accounts, together with activities that may compromise security, integrity or legitimate access.

Purpose

Purpose of the IOSHQ Acceptable Use Policy

This policy supports the secure, lawful and appropriate use of IOSHQ-controlled websites and online services. Users are expected to interact with these systems in ways consistent with their intended educational, institutional and administrative purposes.

User Responsibilities

Appropriate Use of IOSHQ Online Services

Users should access IOSHQ digital services only for legitimate purposes and should not interfere with the availability, security, integrity or normal operation of those services.

Protect Access

Keep account credentials confidential and take reasonable precautions to prevent unauthorized account access.

Use Services as Intended

Use website functions, learning systems and other digital services for their legitimate intended purposes.

Act Lawfully

Do not use IOSHQ systems to conduct activities that violate applicable law or the rights of others.

Prohibited Activity

Uses That Are Not Permitted

Users must not deliberately misuse IOSHQ websites or digital services, attempt to obtain unauthorized access, interfere with technical operation, or use IOSHQ systems to distribute harmful or unlawful material.

Unauthorized Access

Attempting to access accounts, systems, restricted content or administrative functions without authorization is prohibited.

Malicious Activity

Users must not introduce malicious code, intentionally exploit vulnerabilities or interfere with system security or availability.

Abusive Use

IOSHQ services must not be used for unlawful, fraudulent, threatening, harassing or intentionally disruptive activity.

Accounts

Account Access and Security

Where an IOSHQ service requires an individual account, the authorized user is responsible for maintaining appropriate control over access credentials. Accounts should not be transferred, shared or made available to another person where individual access is required.

Users who believe an account has been accessed without authorization should change applicable credentials where possible and report the concern promptly through the appropriate IOSHQ support channel.

Academic Systems

Acceptable Use in Learning and Assessment

Access to online learning or assessment systems must be consistent with IOSHQ academic requirements. Users must not use digital systems to obtain unauthorized assessment content, impersonate another learner, enable another person to complete assessed work, or circumvent assessment controls.

Academic conduct is governed further by the IOSHQ Academic Integrity Policy.

Content & Intellectual Property

Use of IOSHQ Digital Content

Access to IOSHQ online services does not provide unrestricted rights to copy, extract, republish, distribute or commercially exploit protected educational or institutional content.

Users should follow the IOSHQ Intellectual Property Policy when using learning materials, publications, website content and other protected resources.

Automated Access

Scraping, Bots and Automated Activity

Automated activity that places unreasonable demands on IOSHQ systems, bypasses technical restrictions, attempts unauthorized extraction of protected information, or disrupts normal website operation is not permitted without appropriate authorization.

Legitimate search-engine indexing and other automated activity expressly permitted by IOSHQ technical configurations or authorization are not intended to be restricted by this provision.

Security

Reporting Security or Misuse Concerns

Users who identify suspected account misuse, inappropriate activity or a potential security concern affecting an IOSHQ-controlled service should report the issue without intentionally exploiting, damaging or unnecessarily exposing the affected system.

Policy Enforcement

Response to Unacceptable Use

Where misuse is identified, IOSHQ may take reasonable action appropriate to the circumstances and applicable terms. This may include restricting access, protecting affected systems, investigating relevant activity, preserving necessary records or taking other appropriate measures.

Academic misconduct, learner complaints or other matters governed by a more specific IOSHQ policy may also be handled under the applicable procedure.

Frequently Asked Questions

IOSHQ Acceptable Use Policy FAQ

It covers appropriate use of IOSHQ-controlled websites, accounts, learning systems and other online services, including security, unauthorized access and prohibited activity.

Where access is issued to an individual user, credentials should not be shared or transferred to another person.

Automated activity must not bypass restrictions, extract protected information without authorization, impose unreasonable demands on systems or disrupt normal operation.

Report the concern to IOSHQ without deliberately exploiting, damaging or unnecessarily disclosing the affected system.

Responsible Use

Questions About Acceptable Use?

Contact IOSHQ regarding appropriate use of an IOSHQ-controlled website, account or online service.