Training & Competency

Competency-Based Training: A Practical Workplace Learning Guide

Competency-based training focuses learning on the capability people need to demonstrate for defined workplace responsibilities. Instead of measuring learning primarily by time spent in training, it connects instruction and practice with expected performance.

What Is Competency-Based Training?

Competency-based training begins with defined capability requirements and designs learning around helping participants achieve those outcomes.

Define the Required Performance

Identify what competent performance requires, including relevant knowledge, skills, decisions and practical application.

01

Define

Establish competence requirements.

02

Develop

Provide targeted learning and practice.

03

Assess

Gather appropriate evidence.

04

Maintain

Review capability as work changes.

Use Practical Learning Where Needed

When competence involves physical tasks or workplace judgment, learners may require demonstrations, practice and feedback rather than knowledge instruction alone.

Assess Against Defined Criteria

Assessment should provide evidence relevant to the required capability and should not infer practical competence solely from attendance.

Connect Learning With Capability

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